Control Buddy Support

For technical support, reach out to support@controlbuddy.com. We aim to respond quickly to support requests, and our user guide is available on our website. Whether you need configuration help or advanced troubleshooting, rest assured: you’re in good hands with our experienced team.

We want your shows to run flawlessly. Here’s how our support process works:

User Guide & Resources

Check out the comprehensive User Guide on our website for step-by-step instructions, best practices, and troubleshooting tips

Support Ticket

If you have a question, submit a ticket via our support portal or email.

Expert Assistance

 Our support engineers will respond promptly. We offer remote diagnostics, phone consultations, and – if needed – on-site help through our partner network.

Updates & Patches

We provide regular software updates. If a bug is found, we’ll issue a patch to fix it. 

Rest assured, you’re not on your own. From installation through everyday operation, the Control Buddy support team is committed to your success.